Terms of use.
Plain-English terms for using this website. They're short because the site is simple.
What this website is
This site describes how Gilded works and how to get in touch. It's general information about our approach — it isn't advice, and it isn't a service agreement. The terms of any actual support are set out in a written service agreement you receive, discuss and sign before support begins.
What this website isn't
Nothing on this site is medical, clinical, legal or financial advice. Gilded provides non-clinical supports only. For decisions about your NDIS plan or funding, talk to your plan manager, support coordinator or the NDIA.
Accuracy
We keep this site honest — capacity figures, sample reports and illustrative images are labelled as exactly what they are. We update the site when facts change, but if something here ever conflicts with your service agreement, the service agreement wins.
Content and images
The text and design of this site belong to Gilded. Some images are AI-generated illustrations and are captioned as such; they don't depict real Gilded staff or participants. Please don't reuse content from this site without asking us first.
Links to other sites
Where we link to other websites (like the NDIS Commission or the OAIC), we do it because they're useful — we don't control those sites and aren't responsible for their content.
The legal bits
These terms are governed by the laws of New South Wales, Australia. Nothing in them excludes rights you have under the Australian Consumer Law or other laws that can't be excluded. If we change these terms, we'll change this page and the review date below.
Questions
Phone: 0448 438 843
Email: hello@gildedsupport.com.au
These terms were last reviewed on 14 August 2026.